Fees Paid by insurance

Fee Paid by Insurance

INSURANCE CLIENTS’ GUIDE 1^st MARCH 2018. *THIS GUIDE IS FOR YOU IF YOUR FEE IS PAID BY AN INSURER.

Below is a list of Insurers we work with, a Step by Step Guide for Online Booking and also a list of some psychological and associated wellbeing services directly delivered and/or care coordinated by Health City.

What if I Need Assistance with Booking?

If a service or your insurer is not listed or if you require assistance with the booking, please contact: info@healthcity.org.uk or phone 03338003006 or 0333 789 0012 with the following details: Your full names, your address with full postcode (if applicable), name of your Insurer, your Insurance Policy Number, your Authorisation Number from your Insurer, the number of sessions authorised by your Insurer, and the health problem/issue.

LIST OF HEALTH INSURERS WE WORK WITH.

Therapy, Counselling, Psychology, and some other services can be paid via all health insurance firms including but not limited to: Standard Life, Cigna, AVIVA, AXA PPP, BUPA International, Vitality (PruHealth).

Note: BUPA UK is only accepted by some of our therapists, so contact us.

STEP BY STEP GUIDE FOR BOOKING

To make a referral or a booking for yourself or someone else, please complete our Online Booking Form that may take less than 5 minutes.

Fill the simple information asked for on Page 1 of the Booking Form except that you should select ‘Insurance’when you come to the Funding Section.
On Page 2 of the Booking Form

(a) Select the ‘Category of Service’ (e.g. ‘Counselling & Integrative Psychotherapy’ (this also covers psychology), ‘Cognitive Behavioural Therapy (CBT)’.
(b) If ‘2 hours treatment consultation’ (this does not apply to Insurance clients) statement pops up on the screen, click ‘ok’ and you can proceed with the form.
(c) Then select the ‘Service’ you want (e.g. ‘CBT’).
(d) Then select ‘Specialist Level’ (‘Specialist’ or ‘Executive’ means the same).
(e) Then select ‘Delivery Option’ (e.g. ‘face to face’ or Online/Skype/ Phone’).
(f) Then select ‘Plan’ (‘within 7 days’). You may be offered an appointment between 1day to 7 days (subject to available appointments) when your booking form is received by us.
(g) Tick if you want to receive email updates with resources for better wellbeing. Otherwise, skip.
(h) Tick to confirm that you have read and accepted our terms and conditions.
(i) Submit your completed Booking Form.

SEE OUR TERMS AND CONDITIONS

SERVICE CATEGORY:

A: Counselling, Integrative Therapy or Psychology.
B: Cognitive Behavioural Therapy (CBT).
C: Couples and Family Interventions.
D: Bullying and Harassment-Workplace, Family, School Etc.
E: Coaching and Mediation.
F: Psychological Rehabilitation.
G: Assessments.
H: Group Programmes.
I: Complementary Therapies.
J: Self-Understanding for Non-Health Professionals.
K: Supervision and Services for Professionals.
L: Continuous Development for Professionals.
M: Family Financial, Insurance, and Legal Wellbeing.
N: Mentoring Network.

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