Why choose us?

WHAT MAKES US DIFFERENT?

A Unique Touch: We use personnel from similar, close or different  cultural or faith background to  our service users and  in a safe cultural, faith, social and professional environment.

  • Highly competent professionals and support staff.
  • Good experience in the UK National Health Service (NHS) and voluntary healthcare system.
  • Socially friendly and honest people
  • Excellent work ethics and registration with professional bodies.
High Successful  Recovery
Example, in 2014, one CBT therapist in Health City treated 192 issues with successful recovery rate of 95 to 100% for 142 issues,  80 to 94% for 49 issues and -50% for 1 issues on psychometric measures.
Competitive Fees
We are a social enterprise with competitive fees and part of  our income goes to community projects or to cover cost of pro bono wellbeing services/products to families who cannot afford our fees.
Doing The Right and Best Thing 100%
We and our partners strive to do the right and best thing for  our clients 100%  each time to enable them  pick the right choices.
Our Fee Challenge.
If you find a better and cheaper written fee quotation elsewhere for the same level of service/product by a professional at the same level of qualifications, skills and experiences, we may negotiate a fair discount for you on our original fee.

Due Diligence

Before we offer a service or product to our clients, we ask ourselves if we ourselves and our families will be happy to use the same service or product.  We cannot offer to other families what is not good for us.

We Serve UK Families, But Also….
Apart from offering  excellent wellbeing solutions to families in the UK and overseas, we also offer the same solutions to the African, Caribbean, Russian, Ukrainian, Romanian, Asian, Bulgarian, Spanish, Italian, Greek, Arabic speaking and the immigrant communities in the UK.
Filling Gaps Left in 14,000 Hours Formal Education
On  average an adult  invested 14,000 hours in formal education. Only a  small part of this investment covers  literacy in setting life goals, emotional, physical health, financial and legal wellbeing and the art of  happy, resilient and safe living together in families. We can appreciate why  only 5% of the population  who made it to age 65, appear financially secured.   95%  seem  to be working as ‘back to work’ retirees  or  have to ask the state and relatives for money.
One Firm, One Mobile Wellbeing Plan
Families offered a chance to choose to address a specific or all aspects of their wellbeing (psychological, physical, financial or legal) under the coordination of one organisation  and one mobile/transferable care plan instead of multiple plans with multiple firms.
Complementary Offers
We  offer  free:

  • Awareness education on psychological, physical, financial and legal wellbeing to enable families decide  right choices of  service rather than advice.
  • 15 to 20 minutes general consultation  (on some services) to explore  your  areas of needs and how best we may support you. This session is not for detailed discussions that requires a specialist  nature to go in-depth.
  • Debt Management Plan (DMP). A written plan put together with you to assist you in deciding best debt freedom plan. You are not paying for the DMP so all your monthly repayment goes to paying off your debts. Some firms charge +£60.
  • Personalised Financial  Plan (PFP). A report put together with you to assist you in deciding most relevant solutions for your  family financial future. Some firms charge £450 to £900.

Individual Voluntary Arrangement (IVA) for debt management incurs standard fees. You will not pay anything until you enter into a solution.

Legal aid available to eligible UK  residents.

Your Personal Information

We consult and agree with you how your information may be used and shared. We uphold UK data protection laws.

And If You Don’t Like to Pay Cash!
You may consider joining our Health Exchange Membership Programme where members may exchange health, business and  technical knowledge, skills, experiences
services or products without the need to pay money.